Customer Survey

Your Feedback Matters

Help Us Serve You Better

We value your opinion and are committed to enhancing our services. Your feedback is crucial in helping us understand how we can better meet your needs and expectations.

Overall Satisfaction & Loyalty

*Denotes a required answer

Not at all Likely Extremely Likely
0	1	2	3	4	5	6	7	8	9	10

Goals & Results

What were your primary goals for working with our agency? *

How data to

Communication, Collaboration & Execution

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Blu's communication is clear and timely.	Strongly DisagreeBlu's communication is clear and timely. Strongly Disagree	DisagreeBlu's communication is clear and timely. Disagree	NeutralBlu's communication is clear and timely. Neutral	AgreeBlu's communication is clear and timely. Agree	Strongly AgreeBlu's communication is clear and timely. Strongly Agree
Blu understands your business and industry well.	Strongly DisagreeBlu understands your business and industry well. Strongly Disagree	DisagreeBlu understands your business and industry well. Disagree	NeutralBlu understands your business and industry well. Neutral	AgreeBlu understands your business and industry well. Agree	Strongly AgreeBlu understands your business and industry well. Strongly Agree
Blu's team is responsive when you have questions or requests.	Strongly DisagreeBlu's team is responsive when you have questions or requests. Strongly Disagree	DisagreeBlu's team is responsive when you have questions or requests. Disagree	NeutralBlu's team is responsive when you have questions or requests. Neutral	AgreeBlu's team is responsive when you have questions or requests. Agree	Strongly AgreeBlu's team is responsive when you have questions or requests. Strongly Agree
I feel informed about campaign performance and next steps.	Strongly DisagreeI feel informed about campaign performance and next steps. Strongly Disagree	DisagreeI feel informed about campaign performance and next steps. Disagree	NeutralI feel informed about campaign performance and next steps. Neutral	AgreeI feel informed about campaign performance and next steps. Agree	Strongly AgreeI feel informed about campaign performance and next steps. Strongly Agree
I'm confident in Blu's marketing strategy recommendations.	Strongly DisagreeI'm confident in Blu's marketing strategy recommendations. Strongly Disagree	DisagreeI'm confident in Blu's marketing strategy recommendations. Disagree	NeutralI'm confident in Blu's marketing strategy recommendations. Neutral	AgreeI'm confident in Blu's marketing strategy recommendations. Agree	Strongly AgreeI'm confident in Blu's marketing strategy recommendations. Strongly Agree
Blu's ideas feel proactive and innovative.	Strongly DisagreeBlu's ideas feel proactive and innovative. Strongly Disagree	DisagreeBlu's ideas feel proactive and innovative. Disagree	NeutralBlu's ideas feel proactive and innovative. Neutral	AgreeBlu's ideas feel proactive and innovative. Agree	Strongly AgreeBlu's ideas feel proactive and innovative. Strongly Agree
Timelines and deliverables are met consistently.	Strongly DisagreeTimelines and deliverables are met consistently. Strongly Disagree	DisagreeTimelines and deliverables are met consistently. Disagree	NeutralTimelines and deliverables are met consistently. Neutral	AgreeTimelines and deliverables are met consistently. Agree	Strongly AgreeTimelines and deliverables are met consistently. Strongly Agree

Is there any data or insight you wish we provided more clearly? *

Strengths & Improvement

What do we do especially well? *

Where could we improve? *

What would make our partnership more valuable to you? *

Additional comments or suggestions

We Appreciate Your Participation

Thank you for taking the time to complete our survey. Your responses are invaluable in helping us improve and tailor our services to better meet your needs. We are committed to building a successful partnership with you, and your feedback is a vital part of that process.